Terms & Conditions

 1. To register with Zone Face Lift Skincare and purchase goods from the www.zonefacelift.shop website you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. 

We reserve the right to: 

Decline a new customer registration or suspend a customer's account at any time and at our sole discretion. 

PRIVACY & CONSENT NOTICE

YOUR PERSONAL INFORMATION - GENERAL DATA PROTECTION REGULATION (GDPR)

GDPR is bringing in new legal protection for personal information from May 2018. This tells you what personal information I gather via my website, and why, and what your rights 

are.

Zone Face Lift Ltd

1 Prince of Wales Rd, London NW5 3LW

07429441124

ziggie@zonefacelift.com

Data Controller Contact Details: Ziggie Bergman

 

The Purpose of processing Customer and Student Data

I hold and use student data in order to provide you with the best possible learning experience, support and advice.

I take basic contact details and information via my website to allow me to contact you and handle course bookings, product orders and if you sign up for our newsletter to share free tips and advice and let you know about events.

What information I hold and what I do with it

In order to give professional learning opportunities and follow up support to students the

following information will be held:

  • Your contact details

  • Copies of certificates issued and records of students’ progress.

I will NOT share your information with anyone else (other than with:

  • Appointed course tutors

  • An internal verifier

  • An external verifier (normally someone from the Awarding Body)

  • The Awarding body

  • The Association of Reflexologists (if required for quality verification purposes), or as required for legal process, or on your request to confirm that you have completed my course satisfactorily) without explaining why it is necessary, and getting your explicit consent.

 

I may contact you using the contact preferences you give me in relation to:

  • Providing you with additional supporting material for the course

  • Reflexology information or information related to health

  • Future training events, special offers

  • If you have signed up for the newsletter - you will recieve free tips and advice and notification of workshops and our products

Your data will not be transferred outside the EU without your consent. Your personal contact details may be shared with the Association of Reflexologists (AoR) if you are a member (this is not relevant to customers purchasing products or non-reflexologists). The AoR may contact you to ask you to provide them with feedback on the course. This is part of the criteria for AoR CPD approval. The AoR will only keep your information for 6 months and will only contact you in regards to feedback.

 

How Long I Retain Your Information for

I will keep your personal information for 6 Years.

 

Protecting Your Personal Data

I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you. 

Your Rights

GDPR gives you the following rights:

  • The right to be informed: To know how your information will be held and used (this notice).

  • The right to rectification: To tell your tutor to make changes to your personal information if it is incorrect or incomplete.

  • The right to erasure (also called “the right to be forgotten”): For you to request your tutor to erase any information they hold about you

  • The right to restrict processing of personal data: You have the right to request limits on how your tutor uses your personal information

  • The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.

  • The right to object: To be able to tell your tutor you don’t want them to use certain parts of your information, or only to use it for certain purposes.

  • Rights in relation to automated decision-making and profiling.

  • The right to lodge a complaint with the Information Commissioner’s Office: To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be. Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-tothe-general-data-protection-regulation-gdpr/individual-rights/.

If you wish to exercise any of these rights, please use the contact details given above.

Professional Training Terms & Conditions

Intellectual Property

All accredited professional training is undertaken with signed agreement on each day of your course (in-person or online) that you agree to be participating for individual use only and you confirm in the agreement sign that you are not a complementary therapy or Reflexology teacher in the past or present. If you are a Reflexology or Complementary Therapy teacher (past or present) you will not be accepted on any of the training with Ziggie Bergman or Louise Keet and if it is discovered after you have registered for a course, no refund will be offered and course content will be removed immediately.

You are agreeing to call Module 1 & 2 training Bergman Method Facial Reflexology and Zone Face Lift a trademarked brand by it’s correct name and not use any part of this content or techniques, merged with other treatments and re-name it. In addition you agree not to share the contents or charts with others or post them online. (Specific images and content are shared with you post training you can share to attract clients). You are also by participating in training with Ziggie Bergman and the London School of Reflexology and by participating agree to not teach any aspect of the Facial Reflexology Bergman Method or Zone Face Lift course in any form or variation. You agree to not demonstrate any techniques learned from Ziggie Bergman with others including on Zoom, social media and in live events workshops or trade shows. Permission may be given to show 2-3 points and written content must be obtained by email before posting online. Ziggie Bergman owns all intellectual property rights for all modules of her training.

You are not purchasing any exclusivity or franchise to any of the CPD courses taught for example Facial Reflexology Bergman Method, Zone Face Lift, Facial Cupping or Herbal Compress, so there may be occasions when more than one practitioner offers the same treatment (example Zone Face Lift) in your village or area, we do not limit this in any way, as we do not discriminate if practitioners meet the pre-requisite criteria. But there are often more than one reflexologist, massage or beauty therapist in an area and all do well and have their individual strengths.

If you purchase a course we hereby grant you a non-transferable, non-exclusive licence to offer the treatment and techniques taught to you to be able to offer the treatment to individual clients and for your own therapy practice. All materials (including online videos and courses) are strictly for the purpose of supporting your learning in the relevant training and for your own educational, non-commercial purposes. Any breach of copyright such as posting Facial Reflexology Charts online, sharing or copying them including the placement of points or any other course content will result in prosecution. If you are still training you will be removed from the course with no refund and your professional association if you have one will be contacted and a complain made against you. You may not use any part of the course or techniques in another treatment or teach them to others either professionally or for self-care other than individually except as part of a clients treatment for aftercare. So to be clear you agree to not offer self-care events either in-person or online with zoom.

You must ensure that all of your course manuals, charts and supporting material including are not made available to others and you may not under any circumstances copy, reproduce, edit, sub-license, broadcast, distribute, sell, publish, or supply in any medium and in any manner any such materials (or any part of them) to any third party.

TEACHERS

All Ziggie Bergman and Louise Keet’s training is for individual Reflexologists and complementary therapists only, it is NOT open to teachers in any field of Holistic, Beauty, Reflexology or Complementary Therapy or brand training directors or spa trainers of any kind. You sign an agreement confirming you are not a teacher on each course registration and you also agree you will adhere to copyright and these T&C when you sign up for a course. If you are discovered to be a teacher your course content will be removed and legal action will be taken against you for breaching the conditions of training. No refunds are given to anyone breaching these T & C.

If you go onto become a teacher of Compelmtary or Beauty therapy after training with Ziggie them please inform her and whilst your course content for online courses will be removed with no refund and you will no longer be permitted to be in the closed Facebook group and community, we wish you luck and no legal action will be taken. However this is conditional that you are respectful of what you have learned and the work that goes into it and a reminder that you may not take any part of the training which is copyright and protected and use it in your own teaching or rename Facial Reflexology, Gua Sha, Facial Cupping, Zone Face Lift, Menopause or any other training and content and if found to be breaching copyright legal action will be taken as well as damages.

STUDENTS

Any breach of copyright or our terms and conditions will lead to immediate removal of all course you content with no refund and removal from our Facebook community. You will not be allowed to attend any outstanding course dates and if copyright breaches continue and are not immediately rectified within 24 hours legal action will be taken.

LEGAL NOTICE- ALL FACIAL REFLEXOLOGY CHARTS ARE COPYRIGHT and may not be shared or posted online, turned into posters or used in any way other than for your own learning during training this is to protect Bergman Method for Reflexologists. Even the charts in your manual have the copyright on it with the warning that copying, distribution and on-line posting is prohibited! Every email when you sign up and also in your email confirmation reminds you that the Facial Reflexology Charts are copyright and may not be posted online or shared. No excuses I’m new to social media”, “I did not understand” will be accepted. I will take legal action and seek compensation for both legal fees and breach of copyright compensation, and your online course will be removed without refund, you will not be trained and will forfeit your course fee, and if already trained and you breach copyright legal action will be taken. You will be removed from the closed facebook group and also loose any payment for future courses you are signed up for if you have received course material or if they are online.

You are licensing a brand and method (quite generously shared without yearly payments) by participating in training and meeting all the assessment criteria to achieve a certificate and breach of any of the agreed conditions will result in permission to offer the trademarked and copyright courses and treatment to be withdrawn with no refund. This includes all past and present use of promotional material and social media content and press articles referring to Ziggie Bergman, Bergman Method Facial Reflexology or Zone Face Lift with immediate effect. ALL Zone Face Lift and Facial Reflexology Bergman Method images included your qualified logo would need to be removed and legal action will be taken against you for breach of copyright, trademark or intellectual property owned by Ziggie Bergman. These are the Zone Face Lift additional Terms and conditions in addition to those of the London School of Reflexology and you are advised to see their full Terms & Conditions at www.learnreflexology.com for all training which Ziggie Bergman offers exclusively with the school.

These include:

Terms and Conditions

  • Acceptance on the course is at the discretion of Ziggie Bergman. 

  •  You are bound by the full terms and conditions (please read before registering for training) and be sure they are understood fully as you have accepted them when you register. 

  •  We reserve the right to change dates, locations and, prior to the start date, cancel a course. 

  • You are not purchasing exclusivity or a franchise of the treatment learned with Ziggie Bergman in your town or area

  • It is important to inform the office at least 30 days in advance if you are unable to attend a scheduled date so we can provide you with alternate dates; we cannot be held responsible if you are unable to attend a replacement date. 

  • Cancellations should be submitted by email at least 30 days before the start of the course, the full course fee is non-refundable. Course transfers before you start a course are at the Principals/Ziggie Bergman’s discretion if there is a replacement course available on any teaching platform and an administration fee maybe payable and there are no course transfers once you start a course. 

  • All courses are non-refundable

  • If any attendee does not disclose they are teachers or becomes a compelementary, beauty or reflexology teacher all course content will be removed with no refund and legal action will be taken if copyright of any course is breached

  • Separate to the course fee, there are some additional costs for the Zone Face Lift Module 3 course, for tools, skincare and hot towels which you will learn how to use to use during the training and for use in your treatments. You are informed of this on the website before you register. We indicate those items which are essential and others optional.

  • If you do not turn up for your course, or you ask to swap dates for any reason within 10 days of your course date it is non-exchangeable and you will not be offered an alternative date. For those attending the Facial Reflexology or Menopause CPD on Zoom it is your responsibility to have a mannequin head in case your model cannot attend. For Zone Face Lift, Facial Cupping and Gua Sha Mastery a live model is essential so have a back up. We usually have a waiting list for face to face courses, so if you do give us an opportunity to fill your place if there is a serious reason for not attending, and if we find someone to take your place we may consider offering an alternative course date which is at the Principals/Ziggie Bergman’s discretion, if there is a replacement course available on any teaching platform. An administration fee maybe payable and there are no course transfers once you start a course.  No alternative date will be offered if you do not turn up or notify us with no notice to fill your place.

  • Train Strikes - If there are transportation strikes, trains, planes, underground or busses etc, you are expected to find alternative transportation or travel the day before and we will usually email you advance notice of UK strikes. No alternative course date will be offered if you do not attend. Regents University, London has parking. Courses are not cancelled because of strikes as we have many students travelling from afar internationally.